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Hotel · Medellin · Antioquia

Four Points By Sheraton Medellin

A 4-star stay in El Poblado, connected to Oviedo mall and a short drive from Olaya Herrera airport.

  • Connected to Oviedo mall with supermarket access
  • 5-minute drive to Olaya Herrera airport
  • Outdoor heated pool, spa, and fitness centre
8.8 Great 1197 reviews Booking.com 8.8 · 1197 reviews

About

Four Points By Sheraton Medellin

Four Points By Sheraton Medellin sits in the heart of El Poblado, one of Medellin's most convenient neighbourhoods. The hotel is directly attached to Oviedo mall, giving guests indoor access to shops and a supermarket. It's a 5-minute drive from Olaya Herrera airport, and public transport options including metro, buses, and taxis are close by.

Rooms are soundproofed and come with air conditioning, mini-bars, and flat-screen TVs. On-site facilities include a heated outdoor pool, spa with sauna and steam room, fitness centre, and a restaurant serving breakfast and à la carte dishes. Guest reviews consistently highlight the friendly staff and the quality of the breakfast.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Exceptional staff service — Multiple reviews call out the courteous, helpful team, with several naming specific employees like Carlos, Lina, and Luna.
  • Prime El Poblado location attached to Oviedo mall — Direct indoor access to shops and a supermarket makes errands and dining easy, and the hotel is 5 minutes from the airport.
  • High-rated rooms and comfort — Guests praise the comfortable king beds and soundproofed rooms, earning a 9.3 rating for rooms.
  • Well-regarded breakfast — The breakfast buffet is repeatedly described as excellent, varied, and featuring local coffee.

Worth weighing

4 to weigh
  • Facilities rating lags behind other categories — The facilities score is 7.8, notably lower than rooms, service, and dining, suggesting some on-site amenities may feel dated or underwhelming.
  • Some inconsistency in à la carte dining — One guest noted that à la carte food didn't go well initially, though staff responded well to feedback.
  • Check-in can feel impersonal — A reviewer described the check-in agent as 'a little cold,' suggesting a possible variation in front-desk warmth.
  • Historic centre is a distance away — While El Poblado is convenient, the tourist centre is far, and guests advise staying in this neighbourhood rather than downtown.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe King Room

  • 1 King-size bed
  • Shower
  • Air conditioning

Double Room Two Double Beds

  • 2 Double beds
  • Shower
  • Air conditioning

Double Room Two Double Beds Roll Shower Mobility Accessible

  • 2 Double beds
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/Lounge area
  • Coffee shop
  • Special diet menus
  • Children's menu
  • Welcome drink

Pool & Wellness

  • Heated swimming pool
  • Outdoor swimming pool
  • Sun loungers
  • Beach umbrellas
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage

Services & Facilities

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Business centre
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Fitness centre
  • Shops/Commercial services
  • Lift

Room Amenities

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Ironing facilities
  • Bathroom telephone
  • Flat-screen TV
  • Direct dial telephone

Safety & Accessibility

  • No smoking on site
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Safe deposit box
  • Pets allowed
  • Shallow end

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 1197 reviews

Guest-rated 8.8/10 from 1,197 reviews

Booking.com · 8.8 · 1197 reviews
8.8Verified guest

“Great attention and easy shopping access. This is a cool hotel, and it's kid-friendly.”

8.8Verified guest

“Warm breakfast and very courteous staff.”

8.8Verified guest

“I loved the location, with Oviedo mall right next door and connected inside — you can reach everything from there, including the supermarket. The centre is a bit far for tourism, but this is a very good area; you wouldn't want to stay downtown. Staff were friendly, breakfast was varied and tasty. À la carte food had some hiccups, but they accepted criticism well and improved. They made our group of nine women have a great time. Thanks to Lina, Carlos, Luna, Ismael, and the omelette chef, plus everyone at reception.”

8.8Verified guest

“Very clean, convenient, and comfortable, with exceptionally helpful staff. Breakfast was excellent quality. Good facilities and a handy location next to a mall with a supermarket. We really enjoyed our stay.”

8.8Verified guest

“The crew and the food were very polite — great service.”

8.8Verified guest

“Carlos is the single greatest person in hospitality I've ever met!”

04 — Location

Getting around Medellin

The property sits in Medellin.

El Poblado: The hotel sits in El Poblado, Medellin's upscale neighbourhood known for its restaurants, nightlife, and shopping. Oviedo mall is directly attached, and the metro and bus stops are nearby for exploring further afield.

Getting around: Olaya Herrera airport is a 5-minute drive away. Public transport includes the metro, buses, and taxis, all accessible from the hotel.

Carrera 43C # 6 Sur -100, Medellin, Antioquia, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 05:00-13:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
123 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is from 05:00 to 13:00.

Is parking available at the hotel?

Yes, parking is available on-site.

Are pets allowed?

Yes, pets are allowed at the hotel.

How far is the hotel from the airport?

Olaya Herrera airport is a 5-minute drive away.

What amenities are in the rooms?

Rooms include air conditioning, a mini-bar, soundproofing, a flat-screen TV, and some have a sitting area. Deluxe rooms feature a king bed or two double beds, and accessible options are available.

The bottom line

Four Points By Sheraton Medellin earns its strong 8.8 rating through genuine strengths: a superb location connected to Oviedo mall, a breakfast guests rave about, and staff who go out of their way to be helpful. The lower facilities score and a few service inconsistencies are worth noting, but for a comfortable, well-positioned stay in El Poblado, this hotel is a reliable choice.

8.8Comfortable and well-located, with a few minor trade-offs.

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